Working Student IT / Helpdesk (w/m/d)

Website MINTH GROUP

Create Beauty in Motion with Intelligence

Company Introduction:

MINTH Group is a world leading auto parts supplier, primarily engaged in the design, manufacture and sales of exterior auto parts. MINTH is committed to making each automobile exterior part as a piece of art. We never stop pursuing product quality and excellence, and work closely with customers for a better lifestyle with higher quality.

Established in 1992, we have been listed on the Hong Kong Stock Exchange since 2005, and have more than 70 plants, 6 R&D centers, and 10 Sales and Service centers, across the world in Asia, America and Europe. For over three decades, Minth has carved out a successful growth trajectory of stable organic growth by delivering superior quality products, which has earned high praises and recognition from our customers.

 

Job Title: Working Student IT / Helpdesk (w/m/d)

Location: Unterschleißheim (Munich Region), Germany

 

Position Description:

We are currently looking for a Working Student IT / Helpdesk (w/m/d) to join our Munich team. This position is to provide technical helpdesk support to all of our departments and reports to IT Manager.

 

In this role, you are expected to be responsible for:

  • Response and handling customer service requests, such as
    • Operating system, application software installation and application support
    • The client software and hardware of the system, the fault diagnosis and troubleshooting
    • Virus protection work
    • The client network fault diagnosis and exclusion
    • Daily installation, change, upgrade service
    • Email account and access
    • Remote maintenance
    • Service request processing and IT notification
  • According to the service request input helpdesk application and processing or monitoring events in life cycle
  • Feedback the event handling works to users, and regularly reports the work of helpdesk

 

Following qualifications and abilities are expected for this role:

  • Current studies (Bachelor or master) in IT-engineering or any IT related field
  • Fluent German and English language skills
  • Excellent IT knowledge (hard- and software) in common applications (Email, Microsoft, browser, malware), WLAN, Internet protocols
  • Profound MS Office knowledge
  • Open minded, good communicator

Join our team! Just send your CV together with your salary expectations, as well as your earliest possible start date directly to our recruitment team: bewerbung@minthgroup.com